FAQ'S

1. How do I place an order?

Simply browse our website, add your favorite items to the cart, and proceed to checkout. Fill in your details, select payment method, and confirm your order.

2. Do you deliver all over Pakistan?

Yes ✅ We deliver nationwide across Pakistan through trusted courier partners.

3. How long will my order take to arrive?

Delivery usually takes 3 to 7 working days, depending on your location and product availability.

4. What payment methods do you accept?

We offer:

• Cash on Delivery (COD)

5. How do I track my order?

Once your order is shipped, we’ll send you a tracking ID via SMS/email so you can check the status online.

6. What if I receive a damaged or wrong product?

Don’t worry! If your product arrives damaged or incorrect, contact us within 48 hours of delivery and we’ll arrange a replacement or refund.

7. Can I return or exchange a product?

Yes. We have a 7-day return/exchange policy for unused products in their original packaging. (Some items like personal care products may not be eligible for return due to hygiene reasons.)

8. Do I need an account to shop?

No, you can shop as a guest. But creating an account makes it easier to track orders, save addresses, and get exclusive deals.

9. Are your products original and reliable?

Yes ✅ We only deal in authentic and carefully sourced products. Your satisfaction is our top priority.

10. How can I contact customer support?

You can reach us anytime:

Contact : +92 334 3259004